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Is a deposit required in all cases?

Updated over 2 weeks ago

On MyCamper, owners have the flexibility to determine the deposit amount themselves. This deposit serves as a security measure and is not necessarily required to match the deductible amount, but we recommend it, especially if you use your own comprehensive insurance. If a claim arises, the owner will retain the deposit until the claim gets approved. The deposit can be held for a maximum of 60 days (or until all insurance matters are clarified). The owner is obliged to send documentation on how much the repair costs are.

The deposit serves as a security for potential additional costs such as:

  • Cleaning fees

  • Mileage overages

  • Missing fuel or equipment

  • Penalties for late return or other contract violations

How Is the Deposit Handled?

  • The owner sets the deposit amount in their listing.

  • The deposit is reserved (not charged) on the renter’s credit or debit card shortly before the rental begins.

  • If no issues are reported after the rental, the reservation is released within 7 days.

  • If issues arise (e.g. cleaning, fuel, mileage), the relevant amount may be deducted from the deposit.

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