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MyCamper handles the deposit by securely placing a temporary reservation on the renter’s payment card shortly before the rental begins. This deposit serves as financial protection for the vehicle owner in case of issues during the rental.
Key Points About the Deposit Process
1. Deposit Is Required for All Rentals
Every booking on MyCamper includes a deposit, set by the vehicle owner.
The deposit amount is shown in the listing and at checkout before confirming the booking.
2. Deposit Is Reserved – Not Charged
MyCamper does not charge the deposit.
Instead, the amount is reserved (pre-authorized) on the renter’s card a few days before the rental starts.
This means the funds are held temporarily but not withdrawn from the account.
3. Deposit Can Be Held for Up to 60 Days
The reservation is usually released automatically within 7 days after the rental ends — if no issues are reported.
In case of reported damage, extra mileage, or cleaning issues, part or all of the deposit may be used to cover those costs.
The deposit can legally be held for up to 60 days to allow for damage claims or insurance processing.
Vehicles with Omocom Insurance
If the rental is insured through Omocom, the deposit is separate from the deductible.
The deductible amount is reserved in addition to the deposit.
For example: EUR 1,600 (can be reduced by the renter if deductible reduction is selected).
Both the deposit and the deductible hold must be authorized for the rental to begin.