How is the Deposit Held at MyCamper?
MyCamper handles the deposit by securely placing a temporary reservation on the renter’s payment card shortly before the rental begins. This deposit serves as financial protection for the vehicle owner in case of issues during the rental.
Key Points About the Deposit Process
Finding Deposit Information
To find information about the required deposit for a vehicle:
Visit the vehicle profile page for the specific listing you are interested in.
Review the details provided to see the deposit amount and any terms or conditions linked to the deposit. This ensures you have all the necessary information about the deposit before proceeding with your booking.
Deposit Is Required for All Rentals
Every booking on MyCamper includes a deposit, set by the vehicle owner.
The deposit amount is shown in the listing and at checkout before confirming the booking.
Deposit Is Reserved – Not Charged
MyCamper does not charge the deposit.
Instead, the amount is reserved (pre-authorized) on the renter’s card a few days before the rental starts.
This means the funds are held temporarily but not withdrawn from the account.
Deposit Can Be Held for Up to 60 Days
The reservation is usually released automatically within 7 days after the rental ends — if no issues are reported.
In case of reported damage, extra mileage, or cleaning issues, part or all of the deposit may be used to cover those costs.
The deposit can legally be held for up to 60 days to allow for damage claims or insurance processing.
Confirming and Paying the Deposit
Here’s what you need to know about completing the deposit payment:
Who can confirm or pay the deposit? The renter is solely responsible for paying and confirming the deposit.
Where is this action done? Payment can be made through the renter’s booking page. The relevant option to pay or confirm the deposit will be accessible within this section of the platform. Make sure to follow the instructions on your booking page carefully to complete the deposit process and secure your reservation.