As a renter, you must pay the deposit between 7 days and 1 day before your booking starts. If everything is in order during check-out, the deposit will be refunded to you.

The deposit is paid to MyCamper to ensure a secure transaction. During check-out, any extra costs (such as additional mileage, damages, or fines) are registered and deducted from the deposit. The remaining amount is refunded once the check-out is approved by both the renter and the owner. If the extra costs exceed the deposit, MyCamper will invoice you for the outstanding amount.

Owners can report additional costs beyond the deposit holding period, meaning renters may still be charged later. Common extra costs include:

For road tolls and parking fines, the owner must submit documentation proving the costs were incurred during the rental period. Acceptable documentation includes receipts for surcharges, tolls, or fines. These documents must be submitted no later than six months after the booking is completed.

Payments from MyCamper to both owners and renters typically take a few working days to be processed and reach the recipient’s account.

For further details, refer to MyCamper’s Terms and Conditions.
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