Renter
In this segment, you will find all relevant information regarding renter's bookings.
56 articles
What driving license do I need?
When do I get an answer to my booking request?
How does the booking process on MyCamper work?
How do I know if the vehicle is available?
How much does it cost to cancel a booking on MyCamper?
What can I do if my booking request expires without an answer?
Can I send a booking request on behalf of a friend or family member?
How do I know if a booking is confirmed?
How do I book a motorhome or caravan at MyCamper?
Who can rent a vehicle insured with Baloise? (Switzerland only)
How can I change the main driver in my booking?
How can I shorten my booking?
How to change the check-in or check-out time as a renter
Are pets allowed in rental vehicles?
How old do I need to be to rent via MyCamper?
Can the owner demand that I sign a contract?
How are additional kilometer fees handled?
How can I add insurances to my booking ?(Bookings with Baloise insurance option)
How can I contact an owner before booking the vehicle?
MyCamper Book and Win competition
Which insurance options does Omocom offer?
Can I change dates or extend my booking?
Can you walk around in the motorhome when it's moving?
How does the refund work if a rental is interrupted due to major damage or a breakdown?
What happens if I return the vehicle earlier than planned?
Who should I contact in case of a damage?
How can I avoid theft and break-ins during my camping trip?
How do I avoid damage during my camping vacations?
Can I Reduce My Deductible?
How are MyCamper deposit refunds processed, and why might they not appear on my bank statements?
How does MyCamper handle the deposit?
How Does the MyCamper Payment Process Work?
Currency for payment and refunds
How does partial payments work on MyCamper ?
How can I use a giftcard ?
How can I pay on MyCamper?
How high is the deductible for damage?
What is the payment procedure?
Can renters pay their bookings directly to the owners?
When should I pay?
Damage and deductible process for bookings with Omocom insurance