Renter
In this segment, you will find all relevant information regarding renter's bookings.
59 articles
- What driving license do I need?
- When do I get an answer to my booking request?
- How does the booking process on MyCamper work?
- How do I know if the vehicle is available?
- How much does it cost to cancel a booking on MyCamper?
- What can I do if my booking request expires without an answer?
- Can I send a booking request on behalf of a friend or family member?
- How do I know if a booking is confirmed?
- How do I book a motorhome or caravan at MyCamper?
- Vehicles in Switzerland with platform insurance can only be rented by Swiss residents
- How can I change the main driver in my booking?
- How can I shorten my booking?
- How to change the check-in or check-out time as a renter
- Are pets allowed in rental vehicles?
- How old do I need to be to rent via MyCamper?
- Can the owner demand that I sign a contract?
- How are additional kilometer fees handled?
- How can I add insurances to my booking ?(Bookings with Helvetia insurance option)
- How can I contact an owner before booking the vehicle?
- Which insurance options does Omocom offer?
- Winter camping in Nordic countries: what to know before your trip
- Allowed renter countries
- Can I change dates or extend my booking?
- Can you walk around in the motorhome when it's moving?
- How does the refund work if a rental is interrupted due to major damage or a breakdown?
- What happens if I return the vehicle earlier than planned?
- Who should I contact in case of a damage?
- How can I avoid theft and break-ins during my camping trip?
- How do I avoid damage during my camping vacations?
- How do I know how many seat belts there are and how many are allowed to ride in the vehicle?
- How do I know if pets are allowed?
- What does the "rules" mean?
- How do I add extra driver?
- Can children come along and how does it work with a car seat?
- Who can travel with me in the motorhome or caravan?
- What to do in case of a breakdown or damage when booking with Helvetia?
- Can I Reduce My Deductible?
- How are MyCamper deposit refunds processed, and why might they not appear on my bank statements?
- How does MyCamper handle the deposit?
- How Does the MyCamper Payment Process Work?
- Currency for payment and refunds
- How does partial payments work on MyCamper ?
- How can I use a giftcard ?
- How can I pay on MyCamper?
- How high is the deductible for damage?
- What is the payment procedure?
- Can renters pay their bookings directly to the owners?
- When should I pay?
- Damage and deductible process for bookings with Omocom insurance