If your booking request is rejected or expires, we encourage you to search for another available camping vehicle. You may also choose to contact the vehicle owner to inquire about availability or alternative dates.
Payment and Refund Process
Submitting a booking request is always free, but renters must make a down payment when placing a request. This amount is temporarily blocked on your credit card.
If the owner accepts the request, the booking becomes binding, and the payment is processed.
If the owner does not respond or rejects the request, the blocked amount will be released automatically. Depending on your bank, it may take a few days for the funds to be available again.
No Cost for Rejected or Expired Requests
While a down payment is required to submit a request, you are not charged if the request is rejected or expires. The funds are simply unblocked, and you can search for another vehicle.
Tip: Check Owner Response Time & Acceptance Rate
Before making a booking request, you can view details such as the owner’s average response time and acceptance rate on the vehicle profile. This can help you choose owners who are more likely to respond quickly and approve your request.