As a renter on MyCamper, you may sometimes need to adjust the check-in or check-out time for your booking:
Minor changes (same day)
📩 No official change request is required.
You can simply agree on a new time with the owner via the MyCamper messaging system.
Major changes (different day)
📅 You must submit a change request.
If the rental date changes, you need to submit a change request through the platform with the updated details.
The owner can then accept or decline the request.
Exception for Helvetia bookings
🛡️ For bookings insured with Helvetia, the rental can start up to 24 hours earlier without requiring a change request. Please make sure to agree on the new handover time with the owner via the MyCamper messaging system.
Important notes
✔ Always confirm changes in writing through the MyCamper messaging system to avoid misunderstandings.
✔ If the check-in or check-out time changes significantly, check whether this affects the insurance coverage or the booking conditions.