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How do I send messages to the renter?
How do I send messages to the renter?
Updated over 2 months ago

To message a renter, you must create a profile, list a vehicle, and receive either a booking request or a message from the renter. If you are renting out in a Nordic country, you must be ID verified before responding.


ID Verification by Country:

  • Sweden & Norway: Use BankID.

  • Denmark: Use MitID.

  • Finland: Use bank details.

How to Send a Message:

Once you receive a booking request, a "Send Message" button will appear; on your Mobile: At the bottom of the screen; on the desktop: On the right side of the page.


Receiving & Responding to Messages

  • A notification appears at the top right of the website when you receive a message.

  • Click "Messages" to open the full conversation.

  • You will also receive an email notification when a renter contacts you.

  • The email contains a link to the conversation where you can reply directly.



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