Is a deposit required in all cases?

On MyCamper, owners have the flexibility to determine the deposit amount themselves. This deposit serves as a security measure and is not necessarily required to match the deductible amount, but we recommend it, especially if you use your own comprehensive insurance. If a claim arises, the owner will retain the deposit until the claim gets approved. The deposit can be held for a maximum of 60 days (or until all insurance matters are clarified). The owner is obliged to send documentation on how much the repair costs are.



For damages covered by Omocom or Baloise insurance, the owner will refund the deposit once the insurance coverage is confirmed. Baloise will directly charge the deductible to the renter. If the vehicle is covered by the owner's insurance, the deposit is typically held to cover the deductible. If the damage cost is less than the deductible amount, the deposit will be refunded.



In cases where extra costs were added (i.e. cleaning costs, speeding tickets, damages, etc.) , the deposit may be utilized to cover these additional costs.



If you are an owner and wish to modify the deposit settings, you can click on "My vehicle," navigate to "Prices," and then access the "Deposit" category, where you can adjust the deposit amount: