As a vehicle owner, you can charge a deposit that renters have to pay before the booking starts to cover potential extra costs. You can set and adjust the deposit amount for all bookings via My Vehicle > Prices on the MyCamper website.
Renters must pay the deposit online between 7 days and 1 day before the rental begins. Without payment, check-in cannot proceed.
At check-out, you can specify extra costs, which the renter must approve. You as the owner receive the specified amount once the renter has paid it via the website. If extra costs exceed the deposit, the renter pays the excess to MyCamper. A 10% administrative fee applies to renters on all extra charges.
You can request to hold the deposit for up to 60 days to assess repair costs. Any extra charges after the deposit is released require proof (e.g., receipts, fines) and must be submitted within 6 months of check-out. Payments from MyCamper may take 5-10 days to reach your account.
For smooth processing, it's best to agree on extra costs at check-out and document them.
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