To message a renter, you must create a profile, list a vehicle, and receive either a booking request or a message from the renter. If you are renting out in a Nordic country, you must be ID verified before responding.
ID Verification by Country:
- Sweden & Norway: Use BankID.
- Denmark: Use MitID.
- Finland: Use bank details.
How to Send a Message:
Once you receive a booking request, a "Send Message" button will appear; on your Mobile: At the bottom of the screen; on the desktop: On the right side of the page.
Receiving & Responding to Messages
- A notification appears at the top right of the website when you receive a message.
- Click "Messages" to open the full conversation.
- You will also receive an email notification when a renter contacts you.
- The email contains a link to the conversation where you can reply directly.
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